Expert Guest Speakers Series – Jennifer Bourn

Client Management 101:
How Successful Client Relationships Lead To Successful Projects

Deepen your client relationships, and protect your profitability by keeping projects on track, on budget, and on time every time — even when things don't go according to plan.

Things You Will Learn:

• How to recognize early warning signs before a project or client goes off-the-rails
• How to mitigate common triggers that derail projects and tank profits
• How to get problem clients back on track before they negatively impact business
• How to leverage obstacles to build stronger, longer-lasting client relationships
• How client management systems (and sticking to them) empower you and your team